VoIP

Grasshopper
85

Grasshopper


RingCentral
84

RingCentral


Nextiva
83

Nextiva


Jive Communications
80

Jive Communications


Phone.com
78

Phone.com



VoIP 

When it first appeared, the telephone posed a great enigma to all those who didn’t know how to use it. Hearing voices of people who didn’t share the same room with you used to be spooky. Nowadays, casually chatting with them through a screen and a pair of earphones is just as natural as sleeping.

When it comes to verbal communication over the Internet, VoIP software is the way to go. VoIP, which is short for Voice over Internet Protocol, is a particular program that provides stable, high quality conversations. It has multiple traits which make it appealing to the potential clientele, primarily because it surpasses the limits of a traditional telephone connection.

What is VoIP Software & Do You Need It?

This type of software is a compact communication tool. It begins with the standard voice transfer, but most software packages tend to include additional features. Hence, it provides its users with complete business software that could safely convey all corporate meetings, presentations and handshakes. It would make you want to shake its hand!

A simple Internet connection is freely available nowadays, with improvements in its reliability and fees. This makes VoIP software a more sustainable solution than the traditional telephone. Corporate environments are its target audience, so when it comes to companies which have employees on various locations, VoIP rarely misses a shot.

Types of VoIP Software

According to their deployment, there are two types of VoIP software. Each of these two options has its advantages and disadvantages, which turns choosing into a careful assessment of one’s needs.

  • Cloud-based – These VoIP software solutions do not require any additional hardware, as the software is located in the respective cloud. Plus, it can be accessed from virtually any telecommunication device, making it further accessible. Nevertheless, the low-cost starting point may prove pricey in the long run, as they require a high monthly fee.
  • On-premise – A specific program needs to be installed on your device when using this type of VoIP software. As a consequence, you will definitely need to purchase some additional hardware, which makes for a pretty pricey starting point. However, afterwards, this software is available for a relatively low monthly fee.

What to Look for – Key Aspects of VoIP Software

Although reluctance is expected, the best way to choose your VoIP software is to get to know it. Even if the processes it performs are a bit complex, functionality is a ‘must’, which is why the introductions shouldn’t be unpleasant. Once you’re able to recognize the specific aspects of this product, you should be ready to find your own software solution.

  • Communication – Considering the fact that facilitating business communication is the primary goal of this software, it is only expected that it offers several mediums. Primarily, all VoIP programs offer voice conversations, at the same time imitating regular phone calls and improving them. In addition, some vendors are trying to add video as another standard medium.
  • Extra features – When it comes to this type of software, there is not much room for maneuver. However, the creators managed to incorporate features from a similar program, known as web conferencing software. Namely, you can find VoIP software which allows screen sharing, chatting and multiple users. Such VoIP programs are the best of both worlds.
  • Analytics – This aspect belongs solely to this software, but even though it isn’t borrowed, it is quite beneficial. This feature enables the software to perform its own check-ups, analyzing its users, performance and any potential anomalies.
  • Security issue – Due to its usage regarding various business sensitive topics, these software providers need to take great care of the security issue. Thus, most VoIP programs come packed with multiple safety measures. Generally speaking, they employ authorization and encryption procedures, making sure the users’ conversation remains between them.
  • Platform integration – This aspect is connected to all the previous ones, making it an indispensable feature. Therefore, you need to regard it as a factor influencing your selection process. Namely, if the software complies with your existing systems, you could improve the overall analytics and security process. Furthermore, those vendors which include a mobile app to their software package are not to be disregarded, as it provides all-time access.

As witnessed, this software does provide its users with multiple benefits. Not only it facilitates and improves corporate communication, but it also plays an important role in the company’s overall operative system. Ultimately, this software brings about a final underlying benefit due to its many practical features. This is the cost reduction of all previous communication expenses, including communication and commute fees and time loss.